Conversational AI Redefined for Customer Support
Elevate your customer experience using Real-time Voice AI
Agara uses proprietary Deep Learning technology to create voicebots that can converse and resolve queries like a highly trained human agent
Frictionless Customer Support 24/7, 365 Days
Outperform on all your customer support metrics
Agara helps you to deliver fast, accurate, consistent and highly personalized customer communication at significantly lower cost.
World's most admirable brands trust us in serving their customers
Enhanced Support Efficiency and Happier Customers
Helping you shine by improving key metrics that matter the most for your business
50%
Reduction in average case handling time
80%
Routine tasks automated
50%
Reduction in total support cost
10%
Improvement in Net Promoter Score
In the News
How P&G uses Agara's Real-time Voice AI to handle thousands of consumer calls each year
Hear the Founder
Why Conversational AI is going to be the way forward for customer communication across industres
Latest Blog
Why B2C companies are embracing AI-based Customer Support to improve Consumer Experience
Meet Agara Solutions
Elevating customer support experience with the use of real-time voice AI
Fully autonomous human-like support on phone and email
Agara auto resolves most of the simple to partially complex customer queries with utmost perfection. Agara’s proprietary text-to-speech system is incredibly life-like and brings the same warmth to conversations that your best agents do. Be available 24/7, 365 days for your customers.
Smart Virtual Assistance to human agents
Agara combines the best of human intelligence and AI to present resolutions, suggestions and next steps on a simple and easy to use interface for your agents. Reduce your average call handling time by 50%. Rest assured your agents will be happier, more productive and profitable.
Automatic Speech Recognition
Every incoming voice and speech stream is first transcribed into machine readable text.
Advanced NLU
Agara’s proprietary NLU engine enables a deep analysis of the transcribed voice and text stream and classifies them into proper intents.
Deep Learning
The deep learning model trained with 10 million+ customer support specific data points, then uses this input to find the right resolution to a customer’s issue.
Text-to-Speech
Our human-like Text-to-Speech system then replies to the customer with the steps to troubleshoot and closes the call like how a human agent would do.
Dashboard & Analytics
Agara also provides a rich dashboard that gives you all the data ranging from key support metrics to agent performance stats.
Flexible Deployment
Agara fits in non-invasively with your CRM and cloud telephony services with minimal development requirements, so that you can deliver business impact right away.
Find out how Agara can help your Business
Discover practical use cases of Voice AI for Real-time customer communication, that had been implemented by peers in your industry
Airlines
Reduce Operational Costs by autonomously handling Booking Cancellations, Refunds and more.
Telecom
Reduce churn, improve loyalty and create upsell opportunities with your consumers
CPG
Improve CSAT by providing personalized service on phone and email channels 24/7, 365 days.
Retail
Conversational Commerce to improve conversions and scale support at no additional cost.
"Agara's partnership has been strategic, where Augmented Intelligence gifts our advisors with superpowers allowing them to build trusted customer relationships at scale."
Rosa Maria Cruz, Associate Director - Global Business Services - P&G