Automate your voice conversations with Agara
From transactions to troubleshoting. From customer support to marketing. From credit to collections. Agara's Real-time Voice AI helps you completely automate your voice conversations and free up human resources.
Has Coronavirus impacted your customer support abilities?
Agara is a Real-time Voice AI engine that can answer a large number of phone support queries autonomously and instantly. Get your support back on track without subjecting your staff to infection risk.
The world's most customer-obsessed brands trust Agara
The world's most customer-obsessed brands trust Agara
"Agara's partnership has been strategic, where Augmented Intelligence gifts our advisors with superpowers allowing them to build trusted customer relationships at scale."
Rosa Maria Cruz, Associate Director - Global Business Services, Procter & Gamble
What is Real-time Voice AI?
What is Real-time Voice AI?
Agara can listen to, understand and respond to phone calls from customers and vendors without any human intervention. Using Real-time Voice AI, Agara also extracts a lot of intelligence from calls - names, address, reason for calling, urgency, sentiment, information provided, potential resolution and much more. Listen to this conversation between a customer and Agara. Remember, the part from Agara is being automatically generated in real-time!
Agara can listen to, understand and respond to phone calls from customers and vendors without any human intervention. Using Real-time Voice AI, Agara also extracts a lot of intelligence from calls - names, address, reason for calling, urgency, sentiment, information provided, potential resolution and much more. Listen to this conversation between a customer and Agara. Remember, the part from Agara is being automatically generated in real-time!
Real-time Voice AI for your sector
Real-time Voice AI for your sector
Agara is already enabling voice automation in several high-volume use cases in your industry. Have a use case in mind and do not see it here? Talk to a sales rep today
Agara is already enabling voice automation in several high-volume use cases in your industry. Have a use case in mind and do not see it here? Talk to a sales rep today
Airlines
Reduce operational expenses by autonomously handling cancellations and modifications. Learn more →
Telecom
Reduce churn, improve loyalty and create upsell opportunities with your consumers Learn more →
Powered by bleeding-edge Deep Learning technology
Powered by bleeding-edge Deep Learning technology
Automatic Speech Recognition
Agara automatically generates and stores a high quality call transcript for every call in real-time
Advanced NLU
Agara’s proprietary NLU engine enables a deep analysis of the transcribed voice and text stream and classifies them into proper intents.
Deep Learning
The deep learning model trained with 10 million+ customer support specific data points, then uses this input to find the right resolution to a customer's issue.
Text to Speech
Our human-like Text-to-Speech system then replies to the customer with the steps to troubleshoot and closes the call like how a human agent would do.
Analytics
Agara also provides a rich dashboard that gives you all the data ranging from key support metrics to agent performance stats.
Flexible Deployment
Agara fits in non-invasively with your CRM and cloud telephony services with minimal development requirements, so that you can deliver business impact right away.
The latest in Real-time Voice AI from Agara
The latest in Real-time Voice AI from Agara
In The News
How P&G uses Agara's Real-time Voice AI to handle thousands of consumer calls each year Read more →
From The Founder's Desk
Why Real-time Voice AI is going to be the way forward for customer communication across industres Watch video →
Latest Blog
Why B2C companies are embracing AI-powered support to improve customer experience Read more →
Learn how Real-time Voice AI can help you
Learn how Real-time Voice AI can help you
Have an urgent requirement and wish to talk to a sales rep? Call +1-512-333-4634 now
Have an urgent requirement and wish to talk to a sales rep? Call +1-512-333-4634 now