The world's most customer-obsessed brands trust Agara

The world's most customer-obsessed brands trust Agara

"Agara's partnership has been strategic, where Augmented Intelligence gifts our advisors with superpowers allowing them to build trusted customer relationships at scale."


Rosa Maria Cruz, Associate Director - Global Business Services, Procter & Gamble

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What is Real-time Voice AI?

What is Real-time Voice AI?

Agara can listen to, understand and respond to phone calls from customers and vendors without any human intervention. Using Real-time Voice AI, Agara also extracts a lot of intelligence from calls - names, address, reason for calling, urgency, sentiment, information providd, potential resolution and much more. Listen to this conversation between a customer and Agara. Remember, the part from Agara is being automatically generated in real-time!

Agara can listen to, understand and respond to phone calls from customers and vendors without any human intervention. Using Real-time Voice AI, Agara also extracts a lot of intelligence from calls - names, address, reason for calling, urgency, sentiment, information providd, potential resolution and much more. Listen to this conversation between a customer and Agara. Remember, the part from Agara is being automatically generated in real-time!


Real-time Voice AI for your sector

Real-time Voice AI for your sector

Agara is already enabling voice automation in several high-volume use cases in your industry. Have a use case in mind and do not see it here? Talk to a sales rep today

Agara is already enabling voice automation in several high-volume use cases in your industry. Have a use case in mind and do not see it here? Talk to a sales rep today

Airlines


Reduce operational expenses by autonomously handling cancellations and modifications. Learn more

Telecom


Reduce churn, improve loyalty and create upsell opportunities with your consumers Learn more

Consumer Products


Improve CSAT by providing fast, efficient phone support 24/7 Learn more →

Retail


Real-tim Voice AI to instantly scale support during disruptions Learn more →


Powered by bleeding-edge Deep Learning technology

Powered by bleeding-edge Deep Learning technology

Automatic Speech Recognition

Agara automatically generates and stores a high quality call transcript for every call in real-time

Advanced NLU

Agara’s proprietary NLU engine enables a deep analysis of the transcribed voice and text stream and classifies them into proper intents.

Deep Learning

The deep learning model trained with 10 million+ customer support specific data points, then uses this input to find the right resolution to a customer's issue.

Text to Speech

Our human-like Text-to-Speech system then replies to the customer with the steps to troubleshoot and closes the call like how a human agent would do.

Analytics

Agara also provides a rich dashboard that gives you all the data ranging from key support metrics to agent performance stats.

Flexible Deployment

Agara fits in non-invasively with your CRM and cloud telephony services with minimal development requirements, so that you can deliver business impact right away.


The latest in Real-time Voice AI from Agara

The latest in Real-time Voice AI from Agara

In The News


How P&G uses Agara's Real-time Voice AI to handle thousands of consumer calls each year Read more

From The Founder's Desk


Why Real-time Voice AI is going to be the way forward for customer communication across industres Watch video →

Latest Blog


Why B2C companies are embracing AI-powered support to improve customer experience Read more →


Learn how Real-time Voice AI can help you

Schedule a Demo

Learn how Real-time Voice AI can help you

Schedule a Demo

Have an urgent requirement and wish to talk to a sales rep? Call +1-512-333-4634 now

Have an urgent requirement and wish to talk to a sales rep? Call +1-512-333-4634 now