Deliver instant phone support.No agents required.

Operate your contact center 24x7, without disruptions at a fraction of the cost.

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The most customer-obsessed brands trust Agara

"Agara's partnership has been strategic, where Augmented Intelligence gifts our advisors with superpowers allowing them to build trusted customer relationships at scale."


Rosa Maria Cruz

Associate Director - Global Business ServicesProcter & Gamble

Rosa Maria Cruz

Associate Director - Global Business ServicesProcter & Gamble

Agara helps you enhance your phone support experience

Transform CX with autonomous voice conversations

Instantly resolve simple queries

Provide a fast-track to customers with routine or simple queries so your call queues are not clogged. Also, you can now let your agents focus on calls that really require their inputs.

Transform your IVR

Offer an express route to your customers with our conversational IVR instead of the press-1-press-2 routine. Prioritize incoming calls not just by desk but also by sentiment and urgency of the caller.

Transform your IVR

Offer an express route to your customers with our conversational IVR instead of the press-1-press-2 routine. Prioritize incoming calls not just by desk but also by sentiment and urgency of the caller.

Manage effective outbound campaigns

From payment collections to proactive updates to lead generation calls to CSAT surveys, get out of limitations posed by the availability of agents. Schedule as many calls as needed and programmatically assign the task to be completed. Instantly know how well your campaign is running and make changes within minutes as needed.

Rich call analytics

No more sample surveys to get a 'feel' of your support operations. Get call recordings, transcripts, clustered and labeled metadata, deep insights, and more - all within the Agara platform without any additional efforts. Use a specialist analytics product? You can also export all your data either manually or via an API and analyze it the way you like.

Rich call analytics

No more sample surveys to get a 'feel' of your support operations. Get call recordings, transcripts, clustered and labeled metadata, deep insights, and more - all within the Agara platform without any additional efforts. Use a specialist analytics product? You can also export all your data either manually or via an API and analyze it the way you like.

Pre-built solutions for your industry & use case

Insurance
Banking
E-Commerce
Telecom

Proprietary voice AI for the best user experience

Automatic Speech Recognition

Agara automatically generates and stores a high quality call transcript for every call in real-time

Advanced NLU

Agara’s proprietary NLU engine enables a deep analysis of the transcribed voice and text stream and classifies them into proper intents.

Deep Learning

The deep learning model trained with 10 million+ customer support specific data points, then uses this input to find the right resolution to a customer's issue.

Text to Speech

Our human-like Text-to-Speech system then replies to the customer with the steps to troubleshoot and closes the call like how a human agent would do.

Analytics

Agara also provides a rich dashboard that gives you all the data ranging from key support metrics to agent performance stats.

Flexible Deployment

Agara fits in non-invasively with your CRM and cloud telephony services with minimal development requirements, so that you can deliver business impact right away.

Integrates seamlessly with systems of your choice

Fast Implementation

Get up and running with Agara in as little as

4 weeks

Early ROI

With Agara costing 60%-80% lower than manual support, it pays for itself in

< 3 months

The latest in Conversational Voice AI

In The News

Agara is part of Plug & Play's Insuretech cohort in Silicon Valley and Singapore

In The News

P&G is using Agara to handle thousands of customer calls every year

Latest Blog

Voice requires specialized handling for efficiency

Start optimizing your voice support today

One of our friendly and knowledgeable experts is always at hand to partner you through your transformation journey.

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Learn how Real-time Voice AI can help you

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Have an urgent requirement and wish to talk to a sales rep? Call +1-512-333-4634 now