World's most admirable brands trust us in serving their customers

Enhanced Support Efficiency and Happier Customers

Helping you shine by improving key metrics that matter the most for your business

50%

Reduction in average case handling time

80%

Routine tasks automated

50%

Reduction in total support cost

10%

Improvement in Net Promoter Score

In the News

How P&G uses Agara's Real-time Voice AI to handle thousands of consumer calls each year

Hear the Founder

Why Conversational AI is going to be the way forward for customer communication across industres

Latest Blog

Why B2C companies are embracing AI-based Customer Support to improve Consumer Experience

Meet Agara Solutions

Elevating customer support experience with the use of real-time voice AI

Fully autonomous human-like support on phone and email

Agara auto resolves most of the simple to partially complex customer queries with utmost perfection. Agara’s proprietary text-to-speech system is incredibly life-like and brings the same warmth to conversations that your best agents do. Be available 24/7, 365 days for your customers.

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Smart Virtual Assistance to human agents

Agara combines the best of human intelligence and AI to present resolutions, suggestions and next steps on a simple and easy to use interface for your agents. Reduce your average call handling time by 50%. Rest assured your agents will be happier, more productive and profitable.

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Automatic Speech Recognition

Every incoming voice and speech stream is first transcribed into machine readable text.

Advanced NLU

Agara’s proprietary NLU engine enables a deep analysis of the transcribed voice and text stream and classifies them into proper intents.

Deep Learning

The deep learning model trained with 10 million+ customer support specific data points, then uses this input to find the right resolution to a customer’s issue.

Text-to-Speech

Our human-like Text-to-Speech system then replies to the customer with the steps to troubleshoot and closes the call like how a human agent would do.

Dashboard & Analytics

Agara also provides a rich dashboard that gives you all the data ranging from key support metrics to agent performance stats.

Flexible Deployment

Agara fits in non-invasively with your CRM and cloud telephony services with minimal development requirements, so that you can deliver business impact right away.

Find out how Agara can help your Business

Discover practical use cases of Voice AI for Real-time customer communication, that had been implemented by peers in your industry

Airlines

Reduce Operational Costs by autonomously handling Booking Cancellations, Refunds and more.

More Use Cases

Telecom

Reduce churn, improve loyalty and create upsell opportunities with your consumers

Find Out How

CPG

Improve CSAT by providing personalized service on phone and email channels 24/7, 365 days.

See How

Retail

Conversational Commerce to improve conversions and scale support at no additional cost.

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"Agara's partnership has been strategic, where Augmented Intelligence gifts our advisors with superpowers allowing them to build trusted customer relationships at scale."

Rosa Maria Cruz, Associate Director - Global Business Services - P&G

Ready to transform your customer support experience?

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