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5 ways conversational AI is transforming contact centers
With conversational AI, businesses witness 30% better efficiency and 80% cost savings. Here are 5 ways it is transforming contact centers.
Four reasons why voice bots are becoming brand favorites: Infographic
Voicebots, building on the momentum created by chatbots, are well on the way to become the new standard in customer service: Infographic
Define, Design, and Deliver Hassle-free Customer Experience
Are you struggling to deliver hassle-free CX? Watch this webinar for some powerful ideas to deliver the right CX, & drive real change with conversational voice AI.
Chatbot Vs. Voicebot. Who’s the winner?
Voicebots, building on the momentum created by chatbots, are well on the way to become the new standard in customer service automation.
Conversational AI – The Future
Enterprises envisage a future full of powerful conversational AI platforms that will help humans substantially. How much is hype, and how much is reality?
Achieving high accuracy in speech recognition – The Agara way
Agara enables customer conversations without human agents' assistance. The voice bot combines public and proprietary tech for speech recognition accuracy.
Top 5 issues faced by call centers during Covid-19 and how Agara can help
Call centers are facing critical issues during the pandemic; Agara helps call centers sail through the pandemic by offering autonomous call support.
Augmenting customer experience with conversational AI
Customer-facing businesses are leveraging conversational AI to enage faster and better, and deliver customized services for improved customer satisfaction.