International Women's Day 2021: How we choose to challenge
International Women's Day is all about celebrating the social, economic,…
Reducing Cost per Call in Contact Center while Improving Customer Service — with Voice AI
The number one cost driver in any contact center is human resource expense, and…
Why Contact Centers in the Pandemic Are Turning to Conversational IVR
COVID-19 has hurled enterprises towards unforeseen setbacks. It has changed…
Deliver better support experiences with customer service automation
The world’s most customer-obsessed brands look for innovative ways to engage,…
How to Implement a Voice Bot for Your Business: A Quick Guide
Conversational Voice AI technology is redefining the way people shop,…
How Voice Bot Can Empower Your Bank — Use Cases and the Future
Customers demand faster, effortless ways to engage with banks that save them…
Agara Gets Selected in the Plug and Play Program in the Insurtech Category
Agara is among the 25 new startups selected to join the Plug and Play Insurtech…
How Voice AI Is Changing the Insurance Industry
The insurance industry has been facing challenges to provide on-demand —…
The Impact of Voice AI on Banking Industry
While banks are introducing internet and mobile banking, the adoption of newer…
How to Apply Conversational AI to Improve Customer Experience
Not too long ago, the key to winning customers for any business lied in the…