October 5, 2021 6 Minutes
See why you need AI for intelligent appointment scheduling over phone

Virtual Voice Agents empowers businesses and customers alike to carry out real-world tasks like appointment scheduling over the phone using AI-powered natural conversations, minus the hassle.

May 17, 2021 5 Minutes
5 ways conversational AI is transforming contact centers

With conversational AI, businesses witness 30% better efficiency and 80% cost savings. Here are 5 ways it is transforming contact centers.

April 30, 2021 8 Minutes
The 10-Step Guide to Scaling Customer Support — with Conversational AI

There has been an acceleration in global deployments of conversational AI solutions post-pandemic, especially in the financial, hospitality, and retail sectors, to manage unexpected customer engagements, provide consistent information, drive efficiency, and maintain business continuity.

March 5, 2021 3 Minutes
International Women’s Day 2021: How we choose to challenge

We at Agara are celebrating women who have broken barriers in the workplace and have carved a niche for themselves. We captured their insightful views on gender bias, women empowerment, and how they believe they can build a better tomorrow for the next generation of women trailblazers.

January 4, 2021 2 Minutes
Four reasons why voice bots are becoming brand favorites: Infographic

Voicebots, building on the momentum created by chatbots, are well on the way to become the new standard in customer service: Infographic

December 21, 2020 3 Minutes
Reducing Cost per Call in Contact Center while Improving Customer Service — with Voice AI

Augmenting contact center operations with cutting-edge voice AI technology enables businesses to save on operational costs and improve the customer experience

December 3, 2020 4 Minutes
Why Contact Centers in the Pandemic Are Turning to Conversational IVR

AI-powered conversational IVR  system has the ability to understand human speech as well as the context, intent, and sentiment, empowering businesses to engage customers in human-like interactions at scale.

December 2, 2020 3 Minutes
Define, Design, and Deliver Hassle-free Customer Experience

Are you struggling to deliver hassle-free CX? Watch this webinar for some powerful ideas to deliver the right CX, & drive real change with conversational voice AI.

November 3, 2020 6 Minutes
Deliver better support experiences with customer service automation

Implementing customer service automation processes empower businesses to deliver faster, more effective, and frictionless customer service, leading to enhanced customer experience.