October 5, 2021 6 Minutes
See why you need AI for intelligent appointment scheduling over phone

Virtual Voice Agents empowers businesses and customers alike to carry out real-world tasks like appointment scheduling over the phone using AI-powered natural conversations, minus the hassle.

Ankita
May 17, 2021 5 Minutes
5 ways conversational AI is transforming contact centers

With conversational AI, businesses witness 30% better efficiency and 80% cost savings. Here are 5 ways it is transforming contact centers.

Santosh
April 30, 2021 8 Minutes
The 10-Step Guide to Scaling Customer Support — with Conversational AI

There has been an acceleration in global deployments of conversational AI solutions post-pandemic, especially in the financial, hospitality, and retail sectors, to manage unexpected customer engagements, provide consistent information, drive efficiency, and maintain business continuity.

Ankita
March 5, 2021 3 Minutes
International Women’s Day 2021: How we choose to challenge

We at Agara are celebrating women who have broken barriers in the workplace and have carved a niche for themselves. We captured their insightful views on gender bias, women empowerment, and how they believe they can build a better tomorrow for the next generation of women trailblazers.

Ankita
January 4, 2021 2 Minutes
Four reasons why voice bots are becoming brand favorites: Infographic

Voicebots, building on the momentum created by chatbots, are well on the way to become the new standard in customer service: Infographic

Santosh
December 21, 2020 3 Minutes
Reducing Cost per Call in Contact Center while Improving Customer Service — with Voice AI

Augmenting contact center operations with cutting-edge voice AI technology enables businesses to save on operational costs and improve the customer experience

Ankita
December 3, 2020 4 Minutes
Why Contact Centers in the Pandemic Are Turning to Conversational IVR

AI-powered conversational IVR  system has the ability to understand human speech as well as the context, intent, and sentiment, empowering businesses to engage customers in human-like interactions at scale.

Ankita
December 2, 2020 3 Minutes
Define, Design, and Deliver Hassle-free Customer Experience

Are you struggling to deliver hassle-free CX? Watch this webinar for some powerful ideas to deliver the right CX, & drive real change with conversational voice AI.

Santosh
November 3, 2020 6 Minutes
Deliver better support experiences with customer service automation

Implementing customer service automation processes empower businesses to deliver faster, more effective, and frictionless customer service, leading to enhanced customer experience.

Ankita