Autonomous Intelligent Voice Bots

Guaranteed Zero Wait Time for 100% of the calls

End-to-end resolution of routine queries with zero human help

Respond to customers 24X7 at all circumstances

Four lobes of Agara's "AI-brain"

Agara’s AI is powered by the industry’s most advanced NLP engine that can extract information from spoken language accurately. Combining this understanding of human intent with your customer data, Agara’s Voice Bots can automate complex multi-turn conversations and offer personalization at every step.


Speech Recognition

Proprietary Narrow Speech Recognition system ensures 100% accuracy

Advanced NLU

Patented model architecture and training methodology for optimum results

Conversations

Produces natural and contextual sentences by adapting to your customer's speech

Text-to-Speech

Mimics the speaking style of an actual support agent with appropriate prosody and intonation

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How Agara automates your entire Customer Support Workflow

Speech Recognition & Understanding

Agara’s Speech Recognition Technology uses unique language models to understand the customer’s voice with exceptional accuracy. Our proprietary NLU engine simultaneously draws actionable insights like the intent of the caller, unique identifiers like PNR, Order ID, etc. and PII like name & mobile number.

Natural & Conversational Troubleshooting

Based on this understanding Agara resolves the customer’s query with human-like accuracy through fully autonomous natural dialogues with the customer.

Case Closing & Summarization

Agara has the capability of carrying out requisite fulfillment actions like sending payment links, processing refunds, updating order status, etc. on a case-to-case basis. At the same time, it transcribes the entire call and takes notes and summaries in real-time.

Real-time Analytics

Agara provides you with meaningful analytics and reporting that will help you effectively and accurately manage your customer service based on relevant KPIs.

Step 1: Speech Recognition & Understanding

Agara’s Speech Recognition Technology uses unique language models to understand the customer’s voice with exceptional accuracy. Our proprietary NLU engine simultaneously draws actionable insights like the intent of the caller, unique identifiers like PNR, Order ID, etc. and PII like name & mobile number.


Step 2: Natural & Conversational Troubleshooting

Based on this understanding Agara resolves the customer’s query with human-like accuracy through fully autonomous natural dialogues with the customer. 


Step 3: Case Closing & Summarization

Agara has the capability of carrying out requisite fulfilment actions like sending payment links, processing refunds, updating order status, etc. on a case-to-case basis. At the same time, it transcribes the entire call and takes notes and summaries in real-time.


Step 4: Real-time Analytics

Agara provides you with meaningful analytics and reporting that will help you effectively and accurately manage your customer service based on relevant KPIs.

Agara fits non-invasively with your infrastructure 

We understand the value of flexibility when it comes to deployment because no two organizations have the same infrastructural requirement. Therefore we offer highly scalable, enterprise-grade deployment options and unmatched security that can meet virtually every possible business requirement.

Voice AI Integration

Privacy & Security

Enterprise-grade Security and Encryption protocols to ensure your data is secure and always under your control.

Integrations

Agara integrates easily with most telephony systems like Genesys, Cisco, Avaya and major CRMs like Salesforce, Zendesk etc.

60+ brands worldwide are using Agara

Start optimizing your voice support today

One of our friendly and knowledgeable experts is always at hand to partner you through your transformation journey.

Schedule a Demo

Learn how Real-time Voice AI can help you

Schedule a Demo

Have an urgent requirement and wish to talk to a sales rep? Call +1-512-333-4634 now