AI-Powered Conversational IVR

Eliminate misrouted calls and reduce hold times
with the 1-step IVR and callback scheduling

Grow your ROI with Agara

Agara's Conversational IVR system applies cutting-edge machine learning
to understand and route customers automatically

70%

Reduction in internal
call redirections

20%

Reduction in agent AHT
with upfront data collection

40%

Reduction in manual call volumes
with end-to-end resolutions

Transform your IVR — for better CX

Use natural language. Not a flowchart.
Your customers can state in plain English what they need assistance with. Agara will automatically route them to the right desk or try and resolve the query all by itself. It can even ask for clarification in case the customer is not sufficiently clear.

Make wait time productive.
Agent availability is an issue and the time customers spend waiting is just dead air. Use the wait time to collect data and information relevant to the customer’s query and pass it to the agent before they get connected. Everyone wins!

Instantly resolve common queries.
Don’t make your customers wait for routine queries. Agara can deal with these end-to-end (including sending emails or text messages) without involving an agent. Save your agents for more complex interactions.

 

Built for the modern enterprise

Agara works for enterprises of all sizes with its flexible but secure setup. You spend time
delighting your customers, not worry about your tech setup.

Unlimited Scale

Agara expands and contracts
as your call volume
fluctuates

Strong data security

Your data is encrypted with
enterprise-grade AES-256 protocol

Protects your data

Strictly limits the duration and extent of data exposure,
and does not store anything

Works with any telephony setup

We use the SIP protocol to connect with your existing telephony setup which is standard
across all such systems. No matter what you use now, you can use Agara.

Start delighting your customers with intelligent Conversational IVR experience

Schedule a Demo